Accounts Receivable — Apply Credits & Cash on Account
Apply AR credits and COA to invoices (Cash Posting / Credit Applications)

Overview

Use Apply Credits & Cash on Account to apply open AR Credits and Cash‑on‑Account (COA) to customer invoices. You can apply by a single credit reference or process all open credits at once for a customer (or for all customers).

Important: Use extreme caution when applying credits using the (A)ll Customers or (A)ll Credit Ref#s options. These selections will apply credits across all eligible records, which may result in unintended allocations if not carefully reviewed.

Prompts & Fields

  • 1. Customer or (A)ll — Enter the customer name/code, or A to process for all customers.
  • 2. Department# or (A)ll — Limit by department, or A for all departments.
  • 3. Credit Ref# or / or (A)ll — Enter a Credit Ref# or COA Ref#; use / to list open credits; A to include all credits for the selected customer(s).
  • 4. Invoice Number or / — Enter the invoice to apply to, or / to list invoices. Bypassed if option 3 = A.
  • 5. Amount to Apply — Amount of the credit/COA to apply. Bypassed if option 3 = A.
  • 6. Application Date — Posting date for the application. Bypassed if option 3 = A.
  • 7. Print Report (Y/N)? — Output a report of invoices and credits changed.

Apply Credits — Steps

Apply a Specific Credit

  1. Enter Customer and Department (or A for each).
  2. At Credit Ref#, type the reference or / to select from the list.
  3. Enter the Invoice Number (or / to select), the Amount to Apply, and the Application Date.
  4. Choose whether to Print Report.
  5. Press P to Post.

Apply All Open Credits

  1. Enter Customer (or A for all customers) and Department (or A).
  2. At Credit Ref#, enter A. The system will automatically apply all available credits/COA for the chosen scope.
  3. Option prompts for Invoice Number, Amount to Apply, and Application Date are bypassed.
  4. Choose whether to Print Report, then P to Post.

Print Report

Set Print Report = Y to produce a listing of the invoices and credits affected by the posting. Use this as part of your daily cash/credit control packet.

Tips

  • Use / at Credit Ref# or Invoice Number to pick from a live list of open credits or invoices.
  • When correcting a paid invoice, follow the void → re‑issue → apply‑credit process, then apply the resulting credit here.
  • Consider running Apply All for routine COA clean‑ups at month‑end.