Overview
Important: Use extreme caution when applying credits using the (A)ll Customers or (A)ll Credit Ref#s options. These selections will apply credits across all eligible records, which may result in unintended allocations if not carefully reviewed.
Prompts & Fields
- 1. Customer or (A)ll — Enter the customer name/code, or A to process for all customers.
- 2. Department# or (A)ll — Limit by department, or A for all departments.
- 3. Credit Ref# or / or (A)ll — Enter a Credit Ref# or COA Ref#; use / to list open credits; A to include all credits for the selected customer(s).
- 4. Invoice Number or / — Enter the invoice to apply to, or / to list invoices. Bypassed if option 3 = A.
- 5. Amount to Apply — Amount of the credit/COA to apply. Bypassed if option 3 = A.
- 6. Application Date — Posting date for the application. Bypassed if option 3 = A.
- 7. Print Report (Y/N)? — Output a report of invoices and credits changed.
Apply Credits — Steps
Apply a Specific Credit
- Enter Customer and Department (or A for each).
- At Credit Ref#, type the reference or / to select from the list.
- Enter the Invoice Number (or / to select), the Amount to Apply, and the Application Date.
- Choose whether to Print Report.
- Press P to Post.
Apply All Open Credits
- Enter Customer (or A for all customers) and Department (or A).
- At Credit Ref#, enter A. The system will automatically apply all available credits/COA for the chosen scope.
- Option prompts for Invoice Number, Amount to Apply, and Application Date are bypassed.
- Choose whether to Print Report, then P to Post.
Print Report
Set Print Report = Y to produce a listing of the invoices and credits affected by the posting. Use this as part of your daily cash/credit control packet.
Tips
- Use / at Credit Ref# or Invoice Number to pick from a live list of open credits or invoices.
- When correcting a paid invoice, follow the void → re‑issue → apply‑credit process, then apply the resulting credit here.
- Consider running Apply All for routine COA clean‑ups at month‑end.