Accounts Receivable — Transfer Invoices
Move open or all invoices from one customer account to another.

Overview

Use Transfer Invoices to reassign invoices from a From Customer to a To Customer. Typical reasons include account merges, sold‑to/bill‑to changes, or correcting invoices posted to the wrong account.

The program can move only open invoices or all invoices (open and history) depending on option 3. A safety option lets you reverse the last transfer if you moved the wrong set.

Prompts & Options

  • 1. From Customer Name — Customer whose invoices will be transferred.
  • 2. To Customer Name — Destination customer that will receive the invoices.
  • 3. (O)pen, Inv# or (A)ll — Choose O to move only open invoices; enter a specific Inv# to move one; or A to move all invoices.
  • 4. (N)ew transfer or (R)everse last XferN starts a new transfer; R reverses the most recent transfer performed by this program (moves those invoices back to the original customer).

Footer commands: Line# to jump, Quit, TOP to first field, Transfer to run.

Transfer — Steps

  1. Enter the From and To customer names/codes.
  2. Select scope at option 3: O for open, type a specific Inv#, or A for all.
  3. Confirm option 4 is N for a new transfer.
  4. Press T to Transfer. Review the on‑screen confirmation.
  5. Notify collections and billing teams of the reassignment if it affects statements or dunning.

Reverse Last Transfer

To undo the most recent transfer executed by this program, set option 4 to R and run the transfer again. Only the invoices moved in that last run are transferred back.

  • Scope (option 3) is ignored for reversal; the system tracks the exact invoices from the prior run.
  • If multiple corrections are needed, reverse first, then re‑run with the correct scope or customers.

Notes & Best Practices

  • Ensure the destination customer is configured correctly for statements, terms, tax, and pricing.
  • Consider timing relative to batch statements; reprint statements if invoices are moved mid‑cycle.