Overview

Invoice Adjustment posts a manual adjustment to an open invoice. Use it for small balance corrections, over/under charges, short‑pay offsets, or late fees (per policy). The screen shows the current Balance for reference.

Sign convention: Enter a negative amount to increase the customer balance (debit to AR). Enter a positive amount to reduce the balance (credit to AR). This guidance also appears on the screen footer.

Prompts & Fields

Company — Company/entity for posting.
1. Client Name — Customer on the invoice.
2. Invoice No. — Department + invoice number. Current Balance displays at right.
3. Adj. Date — Posting date of the adjustment.
4. Acct Number — G/L or reason bucket for the adjustment (e.g., Over/Under). Options vary by site setup.
5. Adj. Amount — Amount of the adjustment. See sign convention above.

Post an Adjustment — Steps

Confirm Company and Client Name.
Enter the Invoice No. to adjust, enter / to view list and verify the displayed Balance.
Enter the Adj. Date (must be in an open period).
Select the Acct Number Enter / to view list. (e.g., Over/Under or another adjustment account/reason).
Enter the Adj. Amount (negative to increase, positive to reduce the balance).
Press P to Post. Print/export confirmation if required.

Commands

Line# — Jump to any prompt.
Quit — Exit without posting.
TOP — Return to the first prompt.
Post — Finalize and post the adjustment.

Tips

For disputed charges or pricing fixes, consider void/re‑bill (Modify a Paid Invoice) rather than a large manual adjustment.
Use consistent Acct Number (reason) coding to keep deduction analytics accurate.
Attach supporting proof (emails, pricing sheets) in DIS.

Troubleshooting

Invoice closed/paid → You cannot adjust; follow the void/re‑issue process instead.
Wrong sign → Remember: negative increases balance; positive reduces it. If posted incorrectly, create a reversing adjustment.
G/L account not allowed → Select a valid adjustment account per your configuration.