Accounts Receivable — Cash Reversal
Reverse a posted cash receipt and restore invoices to open (ATAR014)

Overview

Cash Reversal reverses a previously posted cash receipt (check/ACH/wire). The reversal reopens the affected invoices and backs out the cash posting from A/R. Use this when a payment is returned (e.g., NSF) or was posted in error.

Prompts & Fields

  • Bank Number — Bank code and name used for the original deposit.
  • Company Number — Company/entity tied to the receipt.
  • Cash Journal No. — The journal number of the original cash posting. Tip: Run the Cash Receipts Journal from the Reports Menu to find this number.
  • Reversal Date — Posting date for the reversal (typically the bank return date or correction date).
  • Reversal Reason — Enter a 3‑letter reason code (see list below). Type / at the prompt to view codes.
  • Check Date / Check Number / Check Amount / Customer Name — Displayed from the original receipt for confirmation.
  • Lines — Shows affected invoices with Applied Amount, prior Invoice Amount, optional Adj Code/Adj Amnt, and resulting Balance.

Reversal Reason Codes

CodeDescription
NSFNON‑SUFFICIENT FUNDS
INPINPUT ERROR

Enter / at the Reversal Reason prompt to display this list in the program.

Reverse a Receipt — Steps

  1. Enter Bank Number and Company Number.
  2. Enter the original Cash Journal No. (from the Cash Receipts Journal report).
  3. Confirm the displayed check details and customer name.
  4. Enter the Reversal Date and the Reversal Reason code.
  5. Review the invoice lines and amounts to be reopened.
  6. Press P to Post the reversal.

Tips & Notes

  • After reversing for NSF, you may repost the replacement payment when received or assess fees via Invoice Adjustment.
  • If the original application was incorrect, consider re‑posting correctly right after the reversal.
  • Keep bank notices or emails attached in DIS for audit.

Troubleshooting

  • “Cash Journal No. not found” → Run the Cash Receipts Journal to verify the journal number and bank/company.
  • Invoices don’t match → Ensure the correct journal was referenced; compare amounts and check number.
  • Posting blocked by period → Choose a reversal date in an open accounting period per policy.