Credit & Collections Menu – Overview
Part 1: Client Collections (Options 1–4)
These options support day-to-day collection efforts, customer outreach, and late charge processing:
- (1) Process Late Charges – Automatically apply late fees to overdue balances based on configured charge codes.
- (2) Client Collections Call Entry – Log and track collection calls, including notes, outcomes, and follow-up actions.
- (3) Client Past Due Analysis – Review aging summaries and identify customers with overdue balances.
- (4) Collections Followup Report – Generate reports to support follow-up activities and monitor collection progress.
Use these tools to manage receivables, document outreach, and drive timely payments.
Part 2: Credit Limit Setup & Management (Options 5–9)
These options help define and maintain customer credit policies, limits, and reporting:
- (5) Standard Credit Values – Set default credit limits and terms for newly created customers.
- (6) Global Update of Customers Credit Value – Mass-update credit limits across selected customer groups.
- (7) Late Charge Codes Setup – Define charge codes used in late fee processing (linked to Option 1).
- (8) Credit Status Codes – Create status codes (e.g., Warning, Stop, Approval Required) to enforce credit policies.
- (9) Customer Credit Report – View credit limits, current balances, and over-limit exposure per customer.
These tools support credit risk management, policy enforcement, and audit-ready documentation.